Margy Reeler - Chapter 9 summary:

Better Business Etiquette, Better Bottom Line

Mind your Please and Cues!

An introduction to the need for Business Etiquette at work today...

Eeeek .... did I just touch a dead fish? What a handshake! Shudder !!! Margy Reeler tells stories about limp handshakes, fluffed introductions and poor taste in small talk, then shows you how to turn your company’s first impression around, no matter which member of your staff first meets the Client.

With simple techniques, practical points and sound advice, Margy will set you on the right track to Perfect Protocol. Not much about Business Etiquette has been included in basic business training in South Africa these days, so your staff will thank you for training them in these foundational skills.

With only one chance to make a good first impression, we must pay special attention to the way people perceive us when they first meet us. It’s about a great handshake, professional introductions and tantalising small talk. This firm foundation sets your business on the road to better client relationships. Better client relationships will result in more business coming your way. Ultimately this will impact positively on the profitability of your business.

Take this opportunity to build a strong foundation for your client relationships. Train your staff in Business Etiquette and see how their professionalism improves notably. All other business training that you do after that, can only build on your employees’ success and take your business from strength to strength. Don’t delay – Act today.

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