Narelle Kelvin and Jo Kelvin-Platz - Chapter 3 summary:

Better Communication, better bottom Line

Discover the six keys to better communication! Are your communication skills or lack of them costing you and your company money? The chapter “Better Communication better bottom line” identifies barriers such as generational, cultural, and highlights the damage and cost that ineffective communication can cause.

In these current economic times it is not enough to be just a good communicator—to set you and your business above the rest and generate more profit---you need to be an excellent communicator. In their chapter Narelle and Jo will give you the six keys to better communication, to transform not only your business but also your life!

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